Privacy Policy

Your privacy is important to us. This policy explains how PT Binka Consulting collects, uses, protects, and shares your personal information.

Last Updated: February 2025

Introduction

PT Binka Consulting ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

We provide business setup, visa processing, legal advisory, and tax compliance services for foreign investors and expatriates in Indonesia. In the course of providing these services, we handle sensitive personal and business information in accordance with Indonesian data protection laws and international best practices.

By using our services or website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect information that you provide directly to us when you: • Request our services for company registration, visa processing, or legal advisory • Contact us through our website, email, phone, or WhatsApp • Subscribe to our newsletter or blog updates • Fill out consultation forms or questionnaires This may include: • Personal identification information (name, email address, phone number, nationality) • Business information (company name, business type, industry sector) • Passport and visa documentation (for visa and immigration services) • Financial information required for company registration • Communication records and correspondence

How We Use Your Information

We use the information we collect for the following purposes: • To provide and deliver our services (PMA company registration, visa processing, business licensing, tax compliance, and legal advisory) • To communicate with you about your service requests and inquiries • To process your applications with Indonesian government authorities • To comply with legal obligations and regulatory requirements • To improve our services and develop new offerings • To send you relevant updates about Indonesian business regulations and immigration policies • To maintain records as required by Indonesian law • To protect against fraud and unauthorized activities

Data Security

We implement appropriate technical and organizational measures to protect your personal information: • Secure data storage systems with encryption • Access controls limiting data access to authorized personnel only • Regular security assessments and updates • Secure communication channels for sensitive information • Staff training on data protection and confidentiality • Physical security measures for document storage However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Information Sharing

We may share your information with: • Indonesian government authorities (Ministry of Law and Human Rights, Immigration Office, Investment Coordinating Board) as required for service delivery • Professional partners (notaries, translators, legal advisors) who assist in providing our services • Banking institutions for company account opening processes • Third-party service providers who support our operations (hosting, email services) We do not sell, rent, or trade your personal information to third parties for marketing purposes. All partners are bound by confidentiality agreements and data protection obligations.

Your Rights

Under Indonesian data protection regulations, you have the right to: • Access your personal information we hold • Request correction of inaccurate or incomplete data • Request deletion of your data (subject to legal retention requirements) • Object to processing of your personal information • Request transfer of your data to another service provider • Withdraw consent for data processing (where applicable) • Lodge a complaint with the relevant data protection authority To exercise these rights, please contact us using the information provided at the bottom of this page.

Data Retention

We retain your personal information for as long as necessary to: • Fulfill the purposes outlined in this privacy policy • Comply with Indonesian legal and regulatory requirements • Maintain accurate business records as required by law • Handle any legal claims or disputes For company registration services, we typically retain documents for a minimum of 10 years as required by Indonesian corporate law. Visa and immigration records are retained according to Indonesian immigration regulations.

International Data Transfers

As a business serving international clients, we may transfer your information outside of Indonesia when: • You are based in another country and we need to communicate with you • We use international service providers (such as cloud hosting or email services) • Government authorities in your home country require information We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and compliance with applicable data protection laws.

Cookies and Tracking

Our website may use cookies and similar technologies to: • Ensure the website functions properly • Analyze website traffic and user behavior • Improve user experience and website performance You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company:

PT Binka Consulting

Email:

info@binka.id

WhatsApp:

+62 811 928 856

Address:

Jakarta, Indonesia

We will respond to your inquiry within 5 business days.

This Privacy Policy is governed by Indonesian law. By using our services, you consent to the jurisdiction of Indonesian courts for any disputes arising from this policy.